Giantex Recalls Lounge Chairs After Customer Lost a Finger; CPSC Warns of Amputation Hazard
The U.S. Consumer Product Safety Commission has recalled about 1,155 Giantex outdoor lounge chairs after a reported finger amputation linked to the chair’s adjustable locking system; owners should stop use immediately and contact Giantex for a full refund.
- Product: Giantex outdoor lounge chair, model NP10025NY — CPSC recall 26-512.
- Hazard: A pinch point in the five-position adjustable locking system can amputate fingers when adjusting the backrest.
- Units: About 1,155 chairs sold in the U.S. from August 2023 through October 2025 via Amazon.com and Giantex.com; refunds are available from Giantex.
- What to do: Stop using the chair immediately; contact Giantex for a prepaid return or instructions to destroy the chair for a refund.
What happened and why the recall was issued
The recall was prompted by a confirmed report that a consumer’s finger was amputated while adjusting the lounge chair’s backrest. The agency says the five-position adjustable locking system contains a pinch point where fingers can become trapped as the mechanism moves, creating a severe amputation hazard.
The recall notice (ID 26-512) was posted May 28, 2026 by the CPSC.
Product details
The recalled model is a blue Giantex outdoor lounge chair, model number NP10025NY, measuring about 76 inches long × 23 inches wide × 13 inches high. The backrest offers five positions and adjusts between 13.5 inches and 26.5 inches. The model number is printed on the front and side of the product packaging. The chairs were manufactured in China.
Scope of the problem
This recall is limited to roughly 1,155 units, sold from August 2023 through October 2025. While the batch size is relatively small, the seriousness of the reported injury — an amputation — prompted immediate regulatory and manufacturer action. News coverage of the event referenced both the CPSC notice and reporting from Fox Business.
How Giantex and the CPSC are handling refunds and returns
Giantex is offering a full refund. Affected customers can request either a prepaid return shipping box or instructions to destroy the chair and submit photographic proof that it has been rendered unusable.
Destruction steps described by the CPSC include detaching the headrest pillow and cutting the fabric so the lounge chair cannot be used.
Consumers should have proof of purchase when contacting Giantex. The company’s recall contact information listed by the CPSC is toll-free 844-242-1885 (available anytime) and support@giantex.com. The company also posts recall instructions on its website under Product Recall Notice or the “RECALL INFORMATION” link.
Investigative look: how did a dangerous pinch point get into the design?
A five-position adjustable locking system is common on lounge chairs, but small differences in mechanism design, shielding or labeling can dramatically affect safety. Product safety experts recommend designing mechanisms to prevent finger access to moving parts, adding guards or covers, and including clear warnings and instructions.
The recall underscores the need for rigorous safety checks for low-cost imported furniture and the role of retailers in enforcing seller compliance.
Where the chairs were sold and when
The chairs were sold on Amazon.com and on Giantex.com between August 2023 and October 2025 for about $75–$90. Buyers who purchased during that period should check packaging for model NP10025NY and stop using the chair immediately if it matches the recall details.
Reporting injuries and seeking medical help
Anyone injured while using the recalled chair should seek medical care right away and report the injury to the CPSC. The agency collects reports to identify patterns and determine whether further action is needed.
How to tell if your chair is included
- Color: blue.
- Dimensions: ~76″ long × 23″ wide × 13″ high.
- Backrest: five positions; adjusts 13.5″–26.5″.
- Model: look for NP10025NY on the packaging.
- Purchase: bought from Amazon.com or Giantex.com between August 2023 and October 2025.
Implications for Fresno, California
Fresno households that shop online for budget outdoor furniture should check recent purchases and remove any matching chairs from use. Small retailers and resellers should inspect inventory and update listings to reflect the recall. Emergency rooms and urgent care clinics should be aware of the recall in case additional injuries present, and local consumer protection offices can help spread the notice.
What consumers should do now
- Stop using the lounge chair immediately if it matches the recall details.
- Contact Giantex for a full refund by phone at 844-242-1885 or by email at support@giantex.com. Have proof of purchase ready.
- Choose the refund path offered: request a prepaid return or, if instructed, destroy the chair (detach headrest, cut fabric) and submit photos as proof to obtain the refund.
- Report injuries to the CPSC and seek medical attention if injured.
Sources and further reading
- U.S. Consumer Product Safety Commission recall notice: Giantex Recalls Lounge Chairs Due to Amputation Hazard (Recall 26-512, May 28, 2026)
- Fox Business: Lounge sold on Amazon recalled after customer’s finger amputated
- NBC Right Now: Giantex lounge chair recall warns buyers after finger injury
If you’d like, we can draft a short email you can send to Giantex or Amazon to request the refund and describe the photos or proof you should submit.
